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FAQ and Support
Activating your Vanilla Gift Card is easy! Simply visit our activation page on the website or call the number provided on the back of your card. You'll need to enter the card number and security code to complete the process.
Vanilla Gift Cards can be used anywhere Visa is accepted, both online and in-store. It's the perfect gift for any occasion, offering flexibility and convenience to the recipient.
You can easily check your Vanilla Gift Card balance online through our website or by calling our automated balance inquiry system. Both options are available 24/7 for your convenience.
Vanilla Gift Cards are not reloadable. Once the balance is depleted, the card cannot be reused. However, you can always purchase a new Vanilla Gift Card for future gifting needs.
If your Vanilla Gift Card is lost or stolen, contact our customer support immediately. We'll assist you in freezing the card and, if possible, transferring any remaining balance to a new card.
Need More Help?
Our customer support team is here to assist you with any questions or concerns about your Vanilla Gift Card.